Top-Five Health Benefits
Company Speeds Time to
Market for Regulated CMS
Documents

A leading health benefits company delivers medical care coverage for one in eight Americans through the company’s affiliated plans.

The company's aim is to improve lives and communities and make healthcare simpler for their members. However, its process for creating and managing mission-critical Center for Medicare & Medicaid Services (CMS) documents was anything but simple. To meet goals for improving operational efficiency, enhancing the customer experience, consolidating business units and introducing shared services across the enterprise, the payer needed a new solution. Learn how this payer:

flag-1

Generated, proofed and approved more than 1,000 unique, translated materials across four languages for enrollment kit materials

collaboration

Smoothly automated approval processes across 100+ team members all working remotely. 

Excellence

Set up a Center of Excellence (COE) to establish the best technologies, processes, resources and organizational structures to use for self-service.  

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Gartner

Elixir is a Gartner Peer insight Customer Choice
for Communication Management in 2020

A Platform That Adapts To Your Needs And Knowledge And Allows You To Grow

Sales & Marketing

A long time ago, a platform that optimized workflows from the cloud was necessary in our company to improve mobility and remote access to the platform, fortunately Tango + provides us with solutions in this regard as it allows us to track and control Workflows from the cloud, but the best thing is that it is a very friendly adaptable platform for those people who do not have much knowledge in this type of platforms because it adapts to their needs and allows them to have a satisfactory integration process.

 

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Simple And Fast, Very Efficient In Improving Communication With Customers


Sales & Marketing

It is the first document and workflow administration and management solution totally in the cloud, this is an outstanding functionality that has allowed our company to reduce large amounts of costs and improve the experience of our users, in addition to that, it has contributed to make the planning and regulation processes much simpler for our collaborators who have seen how the time of their tasks is optimized, allowing them to spend more time on other equally important activities.

 

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Tango + Is Ideal For Complex Tasks Without Too Much Technical Knowledge


Sales & Marketing

Tango + is a very complete communication management tool that has personally allowed me to manage workflows in a much simpler and controlled way, generally managing workflows on many other platforms can be a bit complex and even more so when you don't know He has minimal technical knowledge, that's why I like Tango +, because I can perform complex functions without having to have too much technical knowledge, it is certainly one of the things that I value Tango + the most that came to simplify my work and do things a lot more simple.

 

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About Elixir


Elixir automates manual work and integrates easily with other technologies and services to provide an end to end solution for the lifecycle of customer communication, including delivery through new channels and modes, without sacrificing quality or increasing cost or risk. 

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