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Elixir Technologies Recognized as a 2020 Gartner Peer Insights Customers' Choice for Customer Communications Management.

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Elixir Technologies has been Recognized as a Gartner 2020 Customers' Choice for Customer Communications Management. The Gartner Peer Insights Customers’ Choice is a recognition of vendors based on reviews and user ratings by verified end-user professionals to ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

In 2009, Elixir anticipated the technology shift from mainframe to the cloud and began developing Tango as a ground-up, cloud-based customer communications management (CCM) platform. Elixir continues to innovate with design-led and cloud-native functionalities built into the 2019 release of their Elixir Tango platform. Elixir differentiates itself in the CCM space with its focus on empowering the business user to automate key components of the communication lifecycle as well as developing cloud-first, digital business applications accessible across the organization.

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A Platform That Adapts To Your Needs And Knowledge And Allows You To Grow

"A long time ago, a platform that optimized workflows from the cloud was necessary in our company to improve mobility and remote access to the platform, fortunately Tango + provides us with solutions in this regard as it allows us to track and control Workflows from the cloud, but the best thing is that it is a very friendly adaptable platform for those people who do not have much knowledge in this type of platforms because it adapts to their needs and allows them to have a satisfactory integration process."

Full Review

 

Communications

Sales and Marketing

Simple And Fast, Very Efficient In Improving Communication With Customers

"It is the first document and workflow administration and management solution totally in the cloud, this is an outstanding functionality that has allowed our company to reduce large amounts of costs and improve the experience of our users, in addition to that, it has contributed to make the planning and regulation processes much simpler for our collaborators who have seen how the time of their tasks is optimized, allowing them to spend more time on other equally important activities."

Full Review

Communications

Sales and Marketing

Tango + Is Ideal For Complex Tasks Without Too Much Technical Knowledge

"Tango + is a very complete communication management tool that has personally allowed me to manage workflows in a much simpler and controlled way, generally managing workflows on many other platforms can be a bit complex and even more so when you don't know He has minimal technical knowledge, that's why I like Tango +, because I can perform complex functions without having to have too much technical knowledge, it is certainly one of the things that I value Tango + the most that came to simplify my work and do things a lot more simple."

Full Review

Communications

Sales and Marketing

Source: Gartner Peer Insights ‘Voice of the Customer’: Customer Communications Management, April 2020. Rated overall 4.4 out of 5, based on 56 reviews, as of 31 March 2020. The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews,
ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. 

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